Returns & Exchanges
At Green Shop, we want you to be completely satisfied with your sustainable home decor. If your purchase doesn't perfectly fit your space, you can return it within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Log into your account and select the order containing the item you wish to return to receive a unique Return Authorization number.
Prepare the Package
Carefully pack the item in its original eco-friendly packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
Affix the Label
Download and print the prepaid carbon-neutral shipping label from your email and securely attach it to the outside of your parcel.
Drop Off and Track
Leave your package at any authorized carrier location; once we receive and inspect the item, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing